Online Booking through GINGR with Hounds Inn Lounge:
OFFICIAL GINGR POLICY:
Any reservation request submitted is pending verification of vaccine and flea and tick prevention records. You will be contacted with any questions about the files you upload. Please upload pictures of receipts, invoices, or RX labels with the dog’s full name and dates of expiration. If you do not upload files your reservation will be accepted but your dog will not be permitted in the facility on the day of reservation until the proof has been provided. You may bring paper copies with you in person, but if you arrive and the records are not what we require for admittance your reservation will be canceled until you can provide proof of expiration dates. No dog will be permitted into the facility without being up to date on all required vaccinations. If you do not have your dog on prescription flea and tick prevention, we will administer a Capstar for a $6 fee.
OFFICIAL GINGR DEPOSIT POLICY:
Deposits are REQUIRED for ALL boarding stays. The deposit is one nights stay per dog. Deposits are NON-REFUNDABLE within 48 hours of your reservation day. Deposits from canceled reservations will be put as STORE CREDIT for future invoice balances. If the reservation is for one night only, you can pay your bill in full at the time of pick up. Any additional services like bathing, lick mats, and House food charges are calculated the day of pick up so if you pay your bill in advance, please know there may be a remaining balance at pick up. Staying past check-out time (2:00 PM) will incur an additional charge of a half-day of daycare. Staying past 7:00 PM will incur an additional late pickup charge. Your entire remaining balance is due upon pick up.
Check-Out Policy
Boarding check-out time is 2:00 PM. Hounds Inn Lounge charges by the night. If you check out after 2:00 PM, you will be auto-charged for 1/2 day of daycare.
– Holiday Upcharges: 10% on all major holidays and weekends surrounding holiday see full list below:
01-01
04-15
04-16
04-17
05-28
05-29
05-30
05-31
09-02
09-03
09-04
09-05
11-23
11-24
11-25
11-26
12-24
12-25
12-26
12-27
12-31
– Deposit Policy: Applies to all dates, not just holidays. All boarding stays – 1-night stay per dog upfront at the time of making reservation non-refundable but can be used as store credit if you need to cancel.
– Vaccine Policy: Up to date on annual rabies and annual DAPP (3-year rabies or DAPP not accepted), BIannual UTD on bordetella. PUPPIES: must be 2 weeks past the fourth round of DAPP, 1st rabies, and 2nd bordetella. NO EXCEPTIONS.
– Flea Policy: Dog must be on RX flea and tick prevention. No exceptions. Must have a receipt email or invoice from an online pharmacy, clinic, vet office, etc. NO over-the-counter or flea collars are accepted.
– Spay Neuter Policy: Dog must be spayed or neutered if over 12 months to attend ANY cage-free services. Non-altered dogs can village or homestyle board.