Privacy Policy

Effective Date: 19-3,2026

Hounds Inn Lounge values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, submit a form, request services, make a booking inquiry, or communicate with us by phone, email, or text message.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, mailing address, pet information, booking details, service preferences, and any other information you choose to provide through our website forms, contact requests, booking inquiries, text messages, emails, or phone calls.

We may also collect certain non-personal information automatically when you use our website, such as browser type, device type, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

Provide information about our services

Respond to inquiries and customer service requests

Schedule, confirm, update, or manage bookings and appointments

Send service-related communications

Send text messages or emails that you have consented to receive

Improve our website, services, and customer experience

Maintain business records and comply with legal obligations

3. SMS and Mobile Communications

If you choose to opt in to receive text messages from Hounds Inn Lounge, we may send you non-marketing text messages such as appointment reminders, booking confirmations, customer care messages, service updates, and other information related to your inquiries or services.

If you separately consent to receive marketing text messages, we may also send promotional messages such as special offers, discounts, and business updates.

Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance.

4. How We Disclose Information

We do not sell your personal information.

We may disclose your information only as reasonably necessary to operate our business and provide services, such as to website hosting providers, booking or scheduling platforms, payment processors, customer support providers, analytics providers, and other service providers acting on our behalf, or when required by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of text message services as necessary to deliver those services.

5. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve site functionality, understand website traffic, and enhance user experience. You can adjust your browser settings to manage cookies if you prefer.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect the information you provide to us from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may choose not to provide certain personal information, but doing so may limit our ability to respond to your request or provide services.

You may opt out of marketing emails by using the unsubscribe link included in those emails, where applicable.

You may opt out of text messages at any time by replying STOP.

You may request updates or corrections to your information by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of any third-party sites.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Hounds Inn Lounge
1300 Spring Hill Road
Longview, TX 75604
info@houndsinnlounge.com
903-405-2209